The purpose of the duty of candour procedure is to support the implementation of consistent responses when there has been an incident that has resulted in unintended or unexpected harm that is not related to the course of the condition for which the person is receiving care. To ensure that myCare consistency apply the duty of candour procedure, it is important that unintended or unexpected incidents triggering the duty of candour procedure are monitored, recorded, and reported.
The duty of candour procedure can be aligned with adverse events / incidents, case reviews, notifications, complaints / disclosures through relevant ‘whistleblowing’ mechanisms. These processes are well established within myCare, and our reporting includes information regarding how we have met the various steps within the duty of candour procedure and what we have learnt from the review and how the learning has been shared.
The primary purpose of our annual report is:
- to demonstrate learning which has taken place following the harm being identified.
- to provide public assurance that the duty of candour is being embedded in the sectors to which it applies.
- to encourage responsible persons to self-reflect on how the duty is being embedded and how the quality of operation can be continually improved.
- to contribute to the Care Inspectorate’s, Healthcare Improvement Scotland’s and the Scottish Government’s wide evidence base about the provision of social care and health services.
Number and nature of incidents to which the duty has applied
My Care (Grampian): Nil
My Care (Tayside): Nil
Assessment of the extent to which the responsible person carried out the elements of the duty
My Care (Grampian): n/a as nil to disclose
My Care (Tayside): n/a as nil to disclose
Information about the responsible person’s policies and procedures / procedures for identifying and reporting incidents / support available to staff and to persons affected by incidents
My Care (Grampian) / My Care (Tayside) have shared policies and procedures. Croner Legal & HR conduct an annual review on all policies for the company, ensuring they are compliant with all current legislation and link to the employee handbook and all other relevant policies and procedures.
Assessment of the extent to which the responsible person carried out the elements of the duty
My Care (Grampian): n/a as nil to disclose
My Care (Tayside): n/a as nil to disclose
Information about any changes to the responsible person’s policies and procedures as a result of incidents to which the duty has applied
My Care (Grampian): n/a as nil to disclose, as previously stated Croner Legal & HR conduct an annual review on all policies for the company, ensuring they are compliant with all current legislation
My Care (Tayside): n/a as nil to disclose, as previously stated Croner Legal & HR conduct an annual review on all policies for the company, ensuring they are compliant with all current legislation
Any additional information
My Care (Grampian): Nil
My Care (Tayside): Nil
