What Our Clients Say
A lovely message of thanks from a Care Manager in Aberdeen
“Having Brigita, Mums carer, is a Godsend! It really has “saved” Mum and us. Mum really seems to have taken to her and is very settled with her. They get on very well and Mum is chatting about lots of different things they discuss and starting to take an interest again. Mum is eating better and getting more sleep. We are not having to sleeping over and are all getting to “breathe” again. Words cannot express how all our lives have changed with the fantastic help and support Mum has been given to be able to continue to live in her own home and be as independent as possible”.
Thank you so much for taking the time to feedback on our service. For me it’s seeing letters like this that gets me up in morning, knowing such a positive impact is being had on someones life. Thank you and we will make sure this lovely message gets back to Brigita.
“The carers are always reliable, on time, friendly and helpful.”… “both carers although very busy are always on time and have never let me down”
“The service and help I get has been great. I am a lucky lady”, “They are very respectful of my needs & wishes”, “they always discuss the care I need and how its delivered”, “I feel safe at home with the help I get”
“Staff have always been considerate & perceptive of any issues worrying Sheila”, “service has been provided in a friendly & professional manner”
“everything is just perfect”, “I find they are perfect in what they do”
“Both of my main carers are excellent and supportive”
“My regular carer is very supportive, professional and respectful”
“We are pleased with the way my caring is going just now. Having regular carers everyday makes life very comfortable”, “Happy with the care package that is ongoing meeting with the care I need”, “Get on very well with staff members”, “very friendly people”, “I do feel they are very helpful with anything we may need help with”
“I consider myself extremely fortunate to have such a caring and professional carer to attend to my needs”, “It is a pleasure to welcome my carer into my home; and also any relief staff who come from time to time (eg. Holiday cover)”
“I just wish to express my sincere thanks to myCare and the team for everything you did for Mum. She looked forward to her carers visiting each day and special thanks must go to her regular carers who looked after her with so much respect, dignity, and tenderness and made her final days so peaceful.”
”I have felt very supported. It has been a huge benefit to me as it is sometimes the only person I speak to all day”
“care staff are exceptional”
“I’d like to thank myCare for the support they provide to Mum, we feel like the carer is part of the family.”
A heartfelt message of thanks from a family in Dundee
“I just wanted to write to you to thank you and your amazing team from Brechin for all the care you provided mum, especially in these last 6 months when things did get very difficult for all.
I know you are already, but I just want to say you should be super proud of your team. Every single carer showed so much compassion, respect, and care for mum whilst also checking in with dad at each visit. Your team was so flexible and always willing to help. I honestly do not know what we would have done without their support.
I know we had a few tricky months with equipment as your care team transitioned at the start of mum’s care but I was always so impressed with you coming to the table and working with OT and myself to find a solution that worked for all.
If I can ever contribute to any care commission reviews or reports please don’t hesitate to get in touch as I would be more than willing and glad to shine a light on your team in Brechin.”.
From the bottom of our hearts
What a lovely message to receive from such a wonderful family. Mrs Fraser was an incredible lady, and it was an absolute pleasure to be a part of her services and her time at home. Mountains were moved to ensure this lady remained at home with her family around her, a 3-carer package, turning their house upside down and around to have the most suitable equipment and best solutions in place, and I would do it all again in a heartbeat for anyone because we made the difference for this families last month’s together. I am extremely proud of the Brechin team because that’s exactly what they are, a team and it shines through in the service that they deliver.